Summary:

This training introduces the learner to the capabilities of Novell GroupWise 6.5. GroupWise is a collaboration tool that helps manage email communications, calendars, tasks, and documents within a group of people.

Learning Segment 1: Getting Started

Summary:

This learning segment provides an overview of GroupWise functionality and how to navigate through the main GroupWise interface. This learning segment also discusses the features and enhancements that are new to GroupWise 6.5.

Objectives:

• Start the GroupWise program Identify parts of the GroupWise interface
• Explain the functionality of GroupWise default folders Use the Toolbar, keystroke shortcuts, QuickMenus, and QuickViewer
• Explain features and functions that are new to GroupWise 6.5

Topics:

• Introducing GroupWise 6.5 Using the Group
• Wise interface Navigating in Group
• Wise Group
• Wise features Group
• Wise functions

Learning Segment 2 : Messages and the Address Book

Summary:

This learning segment provides information on sending messages, receiving messages, and using the Address Book in GroupWise 6.5.

Objectives:

• Send an email message Read and reply to email messages
• Attach a file to a message Address a message using the Group
• Wise Address Book Create and manage personal groups Share address books

Topics:

• Messaging fundamentals Sending messages Reading messages Using attachments
• Replying to messages
• The GroupWise Address Book
• Using the Address Book
• Creating personal address books
• Searching for addresses
• Sharing address books
• Using the Address Selector

Learning Segment 3 : Managing Messages

Summary:

This learning segment explains how to

• organise, manage, and locate the many different types of messages you can send and receive with GroupWise.

Objectives:

• Organise messages with the Cabinet
• Manage messages with folders
• Filter messages
• Archive, save, and print messages
• Use the Checklist and categories
• Manage outgoing messages

Topics:

• Organising Messages
• Using Folders
• Working with Messages in Folders Finding Messages Filtering Messages Archiving Messages Saving and Printing Messages Using the Checklist and Categories Managing Outgoing Messages Dealing with the Trash

Learning Segment 4 : Calendars and Tasks

Summary:

This learning segment shows learners how to use GroupWise 6.5 to replace an old-fashioned calendar or daily planner.

It explains how to manage personal calendar items, such as appointments and tasks, and how to use the GroupWise 6.5 workgroup and collaboration features, including group calendaring and task management.

Objectives:

• Using the Calendar interface Posting appointments and tasks Scheduling meetings Sending tasks and reminders Creating recurring entries Printing the calendar

Topics:

• Understanding the calendar interface
• Changing dates and views
• Posting appointments and tasks
• Setting reminders and making changes
• Scheduling meetings Sending tasks and reminders
• Monitoring the calendar
• Acting on calendar items
• Creating recurring calendar items
• Developing multi-user calendars
• Printing Calendars

Learning Segment 5 : Advanced GroupWise Features

Summary:

This learning segment provides an overview of the advanced features included in GroupWise 6.5. After taking this learning segment, the learner will be able to better manage messages through GroupWise rules.

The learner will also become familiar with proxy rights, data importing, and mailbox management techniques.

Objectives:

• Develop rules to apply to GroupWise messages
• Define proxy rights
• Import data and settings from other programs to GroupWise
• Manage GroupWise Mailboxes

Topics:

• Developing rules
• Defining proxy rights
• Specifying send options
• Creating discussions
• Setting up Internet mail accounts
• Importing data
• Working with IMAP folders
• Using NNTP folders and newsgroups
• Handling junk mail
• Managing mailboxes

Learning Segment 6 : Managing Documents

Summary:

This learning segment provides the basics of GroupWise document management and GroupWise libraries, including accessing GroupWise libraries, importing documents, working with documents in a GroupWise library, setting security options on documents, and deleting documents.

Objectives:

• Import documents into a GroupWise library
• Create new documents
• Check documents in and out
• Copy and delete documents
• Locate documents with Find
• Perform mass document operations

Topics:

• Understanding document libraries
• Importing documents into libraries
• Establishing custom imports
• Creating new documents
• Checking documents in and out
• Copying and deleting documents
• Setting document properties
• Locating documents with find
• Sharing documents
• Using the find results folder
• Performing mass document operations

Learning Segment 7 : Remote Access and Customizing GroupWise

Summary:

After taking this learning segment, the learner will be able to configure GroupWise Remote Mode to transfer information between a laptop computer and a network, as well as customise the GroupWise environment.

Objectives:

• Configure GroupWise
• Remote Mode
• Work in Remote Mode
• Use the Hit the Road feature
• Set environment options
• Customise the GroupWise interface

Topics:

• Configuring GroupWise remote
• Establishing network connections
• Using Remote Mode
• Remote Mode features
• Defining environment options
• Changing Send options
• Setting up security options
• Modifying Date Time options
• Customising the toolbar and folders

Learning Segment 8 : Mobile GroupWise Access

Summary:

After taking this learning segment, the learner will be familiar with the steps to take in order to access a GroupWise account through WebAccess from a Web browser.

The learning segment also explains how to manage a GroupWise Mailbox through a handheld device.

Objectives:

• Launch GroupWise Web Access
• Attach a file to an email message
• Manage your Address Book
• Configure Mailbox options
• Manage your GroupWise Mailbox from your PDA

Topics:

• Exploring GroupWise
• Web Access
• Sending messages with WebAccess
• Working with other WebAccess features
• Using GroupWise with wireless devices

Features:

• Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
• Audio accompanies each lesson page throughout the course.
• Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
• Activities allow learners to apply course concepts in an interactive questioning environment.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
• Bookmarking tracks the learner's progress in a course.

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.