CompTia A+ 2009 Practical Applications 220-702

Summary:

This training will give you one study guide you need for the CompTIA A+ 2009 certification.

This certification validates the knowledge and skills of entry-level computer service technicians.

It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers.

CompTIA A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.

To receive the certification, students must pass the Essentials test and this course to achieve your A+ 2009 certification. 

Learning segment 1 : Installing and Configuring PC Components  

This learning segment presents standard procedures for installing and removing typical Field-Replaceable Units, or FRUs.  

Objectives:

• Install, configure, optimize, and upgrade personal computer components  

Topics:

• Installing and Configuring PC Components    

 Learning segment 2 : Troubleshooting and Preventive Maintenance    

This learning segment addresses basic troubleshooting practices associated with hardware-related problems and basic preventive maintenance techniques for computer systems.  

Objectives:

• Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components  

Topics:

• Troubleshooting and Preventive Maintenance    

Learning segment 3 : Advanced PC Troubleshooting    

This learning segment addresses advanced troubleshooting practices associated with hardware-related problems.  

Objectives:

• Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components  

Topics:

• Advanced PC Troubleshooting  

This learning segment addresses the fundamental principles of using laptops and portable devices. It also addresses installing, configuring, optimizing, and upgrading laptops and portable devices.  

Objectives:

• Identify the fundamental principles of using laptops and portable devices
• Install, configure, optimize, and upgrade laptops and portable devices  

Topics:

• Portable Computer Fundamentals    

Learning Segment 5 : Maintaining and Repairing Portable Computers    

This learning segment addresses identifying/using tools, basic diagnostic procedures, and troubleshooting techniques for laptops and portable devices.

It also addresses performing preventative maintenance on laptops and portable devices.  

Objectives:

• Identify/use tools, basic diagnostic procedures, and troubleshooting techniques for laptops and portable devices
• Perform preventative maintenance on laptops and portable devices  

Topics:

• Maintaining and Repairing Portable Computers    

Learning segment 7 : Major Windows Structures    

Summary:

This learning segment covers the names and purposes of major operating system components and files. It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files.  

Objectives:

• Identify names and purposes of major operating system components
• Identify names, locations, and purposes of major operating system files
• Identify concepts and procedures for creating, viewing, and managing disks, directories, and files  

Topics:

• Major Windows Structures    

Learning segment 7 : Optimising Operating Systems    

This learning segment covers the names and purposes of major operating system components and files. It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files.  

Objectives:

• Identify names and purposes of major operating system components
• Identify names, locations, and purposes of major operating system files
• Identify concepts and procedures for creating, viewing, and managing disks, directories, and files  

Topics:

• Optimizing Operating Systems    

Learning segment 8 : Operating System Utilities    

This learning segment covers the names and purposes of major operating system components and files. It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files.  

Objectives:

• Identify names and purposes of major operating system components
• Identify names, locations, and purposes of major operating system files
• Identify concepts and procedures for creating, viewing, and managing disks, directories, and files  

Topics:

• Operating System Utilities    

 Learning segment 9 : Basic OS Troubleshooting and Maintenance    

This learning segment addresses basic diagnostic tools and procedures used to troubleshoot and maintain operating system software.  

Objectives:

• Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems  

Topics:

• Basic OS Troubleshooting and Maintenance    

Learning segment 10 : Printers and Scanners    

This learning segment addresses basic concepts regarding installation, configuration, optimization and upgrading of printers and scanners.  

Objectives:

• Identify the fundamental principles of using printers and scanners
• Install, configure, optimize and upgrade printers and scanners  

Topics:

• Printers and Scanners    

Learning segment 11 : Troubleshooting Printer Problems    

This learning segment addresses printer and scanner troubleshooting and preventive maintenance of printers and scanners.  

Objectives:

• Identify tools, diagnostic procedures, and troubleshooting techniques for printers and scanners
• Perform preventative maintenance of printers and scanners  

Topics:

• Troubleshooting Printer Problems    

Learning segment 12 : Wide Area Networking    

This learning segment covers basic network protocols and terminologies and introduces concepts related to installing, configuring, optimizing, and upgrading networks. This learning segment pertains to wide area networking situations.  

Objectives:

• Identify the fundamental principles of networks
• Install, configure, optimize, and upgrade networks  

Topics:

• Wide Area Networking    

Learning segment 13 : Network Troubleshooting    

This learning segment covers diagnostic tools and procedures for troubleshooting network problems. It also covers preventative maintenance for networks.  

Objectives:

• Use tools and diagnostic procedures to troubleshoot network problems
• Perform preventative maintenance of networks including securing and protecting network cabling  

Topics:

• Network Troubleshooting    

Learning segment 14 : Security    

This learning segment covers the principles of security and the names, purposes, and characteristics of physical security devices and processes.

It also addresses installing, configuring, optimizing, and upgrading security. Finally, it covers tools, diagnostic procedures, and troubleshooting techniques for security issues.  

Objectives:

• Identify the fundamental principles of security
• Identify the names, purposes, and characteristics of physical security devices and processes
• Install, configure, optimize, and upgrade security
• Identify tools, diagnostic procedures, and troubleshooting techniques for security issues  

Topics:

• Security    

Learning segment 15 : Safety and Environmental Issues    

This learning segment covers potential hazards and proper safety procedures, including power supply, display devices, and environment.  

Objectives:

• Identify potential hazards and proper safety procedures, including power supply, display devices, and environment  

Topics:

• Safety and Environmental Issues    

Learning segment 16 : Professionalism and Communication    

This learning segment addresses good communication skills, including listening, tact, and discretion, when communicating with customers and colleagues.

It also covers job-related professional behavior, including notation of privacy, confidentiality, and respect for the customer and customer's property.  

Objectives:

• Recognize good communication skills, including listening, tact, and discretion, when communicating with customers and colleagues
• Recognize job-related professional behavior, including notation of privacy, confidentiality, and respect for the customer and customer's property  

Topics:

• Professionalism and Communication    

Learning segment 17 : Practice Exam 1    

This learning segment presents questions that will help you prepare for the CompTIA A+ IT Technician 220-702 exam.

The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.  

Objectives:

• Complete the practice exam questions  

Topics:

• Practice Exam    

Learning segment 18 : Practice Exam 2    

Summary:

This learning segment presents questions that will help you prepare for the CompTIA A+ IT Technician 220-702 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.  

Objectives:

• Complete the practice exam questions  

Topics:

• Practice Exam    

 Learning segment 19 : Practice Exam 3    

Summary:

This learning segment presents questions that will help you prepare for the CompTIA A+ IT Technician 220-702 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.  

Objectives:

• Complete the practice exam questions  

Topics:

• Practice Exam    

Learning segment 20 : Practice Exam 4    

Summary:

This learning segment presents questions that will help you prepare for the CompTIA A+ IT Technician 220-702 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.  

Objectives:

• Complete the practice exam questions  

Topics:

• Practice Exam    

Learning segment 21 : Practice Exam 5    

Summary:

This learning segment presents questions that will help you prepare for the CompTIA A+ IT Technician 220-702 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.  

Objectives:

• Complete the practice exam questions  

Topics:

• Practice Exam  

Features:

• Flash-based instructional demonstrations applying learning segment concepts.
• Instructional audio with graphics highlighting key points.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
• Bookmarking tracks the learner's progress in a course.  

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.