Teams That Work

This training teaches the learner practical methods for establishing and maintaining teams that maximise the collective strengths of their members. Learners will also acquire valuable team leadership skills.         

Learning Segment 1 : Building Effective Teams    

Summary:

This learning segment provides valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture.  

Objectives:

• Establish direction and goals
• Set clear roles and ground rules
• Establish formal and informal accountability
• Reinforce positive team behaviors
• Make teamwork part of the culture  

Topics:

• Establishing direction and goals
• Defining roles and rules
• Establishing accountability
• Establishing positive team behaviors
• Making teamwork part of culture      

Learning Segment 2 : Leading Effective Teams    

Summary:

This learning segment provides valuable information about leading a team. It covers topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.  

Objectives:

• Discuss the importance of leadership training
• Recognise effective communication skills
• Demonstrate a proficiency for managing conflict
• Explain the significance of the decision-making process
• Formulate an effective system of rewards and recognition  

Topics:

• Developing Team-Leadership Skills
• Developing Communication Skills
• Developing Conflict-Management Skills
• Decision-Making and Empowerment
• Recognizing and Rewarding Team Performance

Features:

• Flash and audio provide animated, interactive Lesson Introductions,Activities, and Simulations.
• Flash scenarios use real world situations to illustrate course concepts.
• Streaming video scenarios illustrate real world issues and solutions discussed in the course.
• Audio accompanies each lesson page throughout the course.
• Decision Point activities allow learners to work toward an outcome in an interactive environment.
• Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
• Activities allow learners to apply course concepts in an interactive questioning environment.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
•  Bookmarking tracks the learner's progress in a course.  

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.