Easy! By following a step by step sales process, you will close far more telephone enquiries into sales.

Call to Order: Converting Telephone Enquiries into Sales outlines a simple, five-step approach to call conversion.

This telephone sales training course will enable you to make a real and immediate difference to your sales conversion rates by acquiring the key skills you need to prepare for calls, present the product and the price and conclude the order.

Who is this Telephone Sales Training Course For?

Call to Order: Converting Telephone Enquiries into Sales is for telesales executives who have received little or no formal training in dealing with enquiries and developing sales opportunities.

This telephone sales training is suitable for any business sector, there are no formal entry requirements and you do not need any prior experience.

In Just 2 Hours You Will Own Sharp Shooter Skills to Win More Deals

You will close more sales - By completing this telephone sales training course you will be able:

• to prepare and greet the caller and introduce yourself professionally
• use your product knowledge to make it easy for the customer
• present the price simply and clearly
• recognise buying signals and conclude the order
• conclude the call correctly

Role Plays From Well Known Actor Bring Makes Your Learning Fun

Famous faces including Rowena King and Paul Bigley will show you that making a sale over the telephone is easy - if you remember the five key steps!

In this video, a Jack-the-lad telesales executive is quick to complain about the treatment he receives from an evasive car salesman he's been trying to pin down over the telephone - but he’s blind to his own telesales shortcomings!

It isn't until he has a 'Twilight Zone' experience that he sees the light and discovers where he's been going wrong.

Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them.

The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin you’ll take a short test to help identify any knowledge gaps. As you work through the course you’ll be presented with simple exercises to check your learning.