Absence from work has become an issue of major importance to employers as the direct and indirect costs involved are substantial.

Do you have staff who are regularly absent from work due to sickness or family commitments?

Statistics show that each year as many as 18.9 million working days are lost to bullying and up to a half of all stress-related illnesses are a direct result of bullying.

This course is for anyone who is interested in establishing better working relationships with difficult peers, supervisors, or subordinates.

Not only is it against the law to discriminate against disabled people, it makes little commercial sense: there are 9.8 million people in the UK with some form of disability and they spend over £40 billion a year on goods and services.

Diversity isn’t about ticking boxes or being politically correct. Recent research shows that businesses employing a diverse workforce enjoy higher morale and productivity, improved staff retention rates and lower levels of absenteeism.

The Sex Discrimination Act outlaws discrimination on the grounds of gender, yet, women remain crowded into mostly part-time jobs and a narrow range of lower-paying occupations that do not make the best use of their skills.

This course is for anyone who wants to make the most out of job interviews.

Managing conflict at work and dealing with formal disciplinary cases costs small businesses an average of 17 days in management time and nearly £3,000 in costs associated with employment tribunal claims each year.

Each case of stress-related ill-health leads to an average of 30.9 working days lost. If you are finding your staff sick days for stress then this course is for you.

This course is for anyone who is interested in learning more about coaching and motivating employees.

This Course is for anyone interested in coaching and motivating employees, as well as for new managers and those seeking to improve the performance of their teams.

The UK has a greater religious diversity than any other country in the European Union and since December 2003, all employers have been governed by regulations that outlaw discrimination on the grounds of religious belief.

Conflict in the workplace can have a negative effect on personal and team performance. Managers with good communication and problem solving skills who can handle conflict can help improve the success of a business.

According to research carried out by the Health and Safety Executive (HSE) in 2006/07, 2.2 million adults were suffering from an illness that they believed was caused or made worse by their work. You need to manage risk and prevent lawsuits.

Despite discrimination law, at least one-third of the 1.7 million gay workers in the UK feel unable to be open about their sexual orientation at work and almost 70% of gay employees claim to have experienced anti-gay harassment in the workplace.

With one in five employees admitting that they find their work very stressful, it’s vital that staff take the problem of stress management seriously if they want to safeguard their own health and the performance they deliver at work.

Research from the CBI reveals that 13.5 million working days are lost every year to stress, anxiety and depression. One in five employees admit that they find their work very stressful. You must take the problem of stress management seriously.

It’s crucial to the success of any business that line managers can provide individuals with the support and guidance they need to fulfil their potential.