By improving the way you communicate change to your staff, your business will go a long way towards eliminating conflict, raising morale and safeguarding productivity.
The Grapevine: Communicating in a World of Change is a communication skills course which gives you a jumpstart into the art of successful communication in the workplace.
The course has been developed to help managers refresh and develop their communication skills so that they can play a more active role in motivating staff and persuading them to ‘buy in’ to business objectives.
Who is this communication skills course for?
The Grapevine: Communicating in a World of Change is suitable for anyone working in a company where there is a lot of change and a lack of formal communication.
This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.
What You Will Get From This Communication Skills Course
When you have completed this course you will be able to:
* recall the four key steps to good communication
* recognise the importance of structured internal communication
* understand the benefits of holding regular team meetings
* follow the communication process
Witty Humour and Famous Celebrities Help You to Manage Change
Famous faces including Peter Capaldi and Geraldine James will show you how to and how not to deliver internal communication.
When a large customer goes into receivership a company manager fails to convey contingency plans properly to his team.
When a key member of staff hands in his notice he realises his mistake and learns the importance of developing a structured communication process.
Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them.
The familiar settings and witty role play will help you to apply the material to your own workplace.
Before you begin you’ll take a short test to help identify any knowledge gaps.
As you work through the course you’ll be presented with simple exercises to check your learning.