This course will help employees understand and use modern coaching techniques, helping their business improve productivity, employee commitment and staff retention.

Who is the course for?

Coaching is for people who are likely to become line managers. It is also suitable for those who are already in post, but have had little or no formal training and limited work experience.

There are no formal entry requirements and the easy to follow, step-by-step format of this course means participants can work at their own pace, making it ideal for anyone new to the subject.

What will you get from this course?

When you have completed this course, you will be able to:

• describe how to identify what type of coaching is required

• describe different coaching styles

• know how to plan staff coaching

• understand what makes an effective coaching session.

Coaching Course features

• Coaching Course gives you a theoretical introduction to bringing out the best in individuals and teams. The course uses a simple case study, and basic exercises such as multiple choice and true or false questions.

• After each exercise you'll be given feedback on how you've done.

• An audio soundtrack delivers most of the content, with simple graphics and on-screen text summarising the key points.

• You can print a transcript of each screen’s audio component for future reference.

• The course also includes a glossary of business terms, an alphabetical list of business “thought leaders”, and a resources section featuring links to useful online business resources.

• Coaching is available for six months from the date first accessed.